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CustomerSpeak LLC

Company contact
Michael Antoine
Address
4th & 5th Floors, Mall San Pedro, San Pedro, San Jose, Costa Rica, 12345
Telephone
888 903 7373 ext 2541
Email
Capacity
501-1000
Location
City centre
Presentation document
Call recording
Yes
COPC
No
Data cleansing
Yes
Data sourcing
Yes
ISO 27000
No
ISO 9000
No
CustomerSpeak is a nearshore Contact Call Center founded in 2001 in San Jose, Costa Rica. Today we operate two sites offering IB/OB Contact Call Center services both nearshore and domestically for our US customers and clients. In fact, 70% of our total call volume connects to the USA, while our total global service footprint extends to South America and Europe - we talk to customers in 8 countries using 6 native languages daily.

Senior leadership has more than 100 years of successful business experience and private stable ownership affords CustomerSpeak the ability to invest in quality service solutions that benefit our clients the most. CustomerSpeak specializes in Market Research, Data Collection, Customer Sales/Service, Product Support, HELP Desk and BPO Services. We employ 100's of professional bilingual agents poised to make your project results exceed expectations.

Scalable Multilingual agents (speaking English, Spanish, French, Portuguese languages) combined with leading technology, dynamic management, and a proven track-record are just a few things that sets CustomerSpeak apart from others. Did you know that Costa Rica has been called "The Greenest Country in the Americas?"

Come tour our facility and find out for yourself. Let us service your next Contact Call Center project closer to home, with a agents fully acclimated to the US/Canadian culture….in Costa Rica!
Specialties

Market Research Data collection, Customer Service, Tech Support, BPO, Collections, Sales, Lead Generation, Labor Services
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